Frequently Asked Questions
How long does shipping take?
Standard shipping takes 5-7 business days. Express shipping is available for 2-3 business days.
Do you offer international shipping?
Yes, we ship worldwide. International shipping times and costs vary by location.
What is your return policy?
We offer 15-day easy returns on all items. Items must be unused and in original packaging.
How should I care for my handcrafted pieces?
Each product comes with specific care instructions. Generally, avoid direct sunlight and handle with care.
Are your products authentic?
Yes, 100% authentic. All items are handcrafted directly by artisans. We authenticate each piece.
How can I support the artisans?
Every purchase directly supports artisan families. We ensure fair wages and direct partnerships.